Airline Consulting & Services

Optimizing Airline Operations for a Resilient and Efficient Future

The global airline industry is experiencing a rebound in demand, yet the operating environment has never been more complex. Cost pressures remain high, passengers expect more personalized and seamless journeys, and sustainability has become a strategic imperative. At the same time, the digital landscape is evolving rapidly, offering both new opportunities and heightened competition. Airlines are under increasing pressure to modernize their systems, become data-driven, and operate more efficiently. In this context, strategic transformation is no longer optional – it's essential for long-term viability.

Speak to an expert

Dr. Markus Franke
Senior Partner

Navigating Complexity in Airline Operations

The airline industry operates in a fast-changing, highly regulated environment. Many airlines face challenges such as:

Legacy IT Systems

Outdated revenue management, crew planning, and disruption recovery platforms limit speed, flexibility, and innovation.

Fragmented Operations

Siloed teams and disconnected processes prevent efficient coordination, especially during disruptions.

Data Inaccessibility

Critical operational data is often spread across systems, making real-time, data-driven decision-making difficult.

Regulatory Complexity

Strict crew-scheduling rules, union agreements, and safety regulations increase planning difficulty and compliance risk.

Talent Gaps

Recruiting and retaining digitally skilled staff is a growing challenge, especially in OCCs and transformation teams.

Fuel and Cost Volatility

Unpredictable fuel prices and inflationary pressure require agile cost control and scenario planning.

Unrealized AI Potential

While generative AI and automation offer immense value, most airlines lack the roadmap or capabilities to implement them meaningfully.

How M2P Enables Airlines to Thrive

M2P’s aviation consultants bring deep industry expertise, offering tailored solutions to improve airline performance:

Crew Optimization
& Rule Management

We’ve helped leading airlines overcome complex challenges, from enabling AI-powered crew rule management for a major European carrier to conducting crew productivity and cost optimization programs for leisure airlines.

Disruption Recovery
Tools

We’ve supported low-cost and network carriers alike in building tailored disruption recovery frameworks and designed tools like Orbit to enhance decision-making in the OCC.

OCC Resilience
& IT Landscape

We help clients assess and future-proof the resilience of their OCC IT landscape, ensuring their systems support reliable and scalable airline operations.

End-to-End
Transformation

With deep expertise across Business & Process Redesign, Analytics & Modelling, Digitalisation & IT, and Transformation & Program Management, we don’t just advise, we make transformation work.

Speak to an airline expert

Our aviation specialists have decades of experience working with leading airlines worldwide, helping them navigate transformation and growth.

Dr. Markus Franke
Senior Partner